A speaker who connects the message to the people.
Keynotes, hosting and conversations shaped by decades of customer operations and leadership experience. Practical stories, a natural delivery and humour when it belongs.
Discuss your event
Ideas people can use.
Dave speaks on leadership, employee engagement, customer experience, outsourcing and the operational realities behind technology and AI.
- Leadership that works in everyday operations.
- People, trust and a better customer experience.
- The future of BPO and commercial partnerships.
- Technology decisions grounded in real business needs.
More than the keynote.
Conference hosting, awards ceremonies, panel moderation, fireside chats and leadership events. Dave adapts to the room and the outcome you want the event to achieve.
Share the audience, format and purpose, and we can discuss what would fit.
A problem to solve? An opportunity to explore?
You don’t need a formal brief.
Tell me what’s on your mind.